Client Advisor Full-Time

Overview MONCLER is looking for a full-time Client Advisor to join our team at Moncler Bicester Village. Our Client Advisors, with impeccable presentation and a natural elegance will guide each single client across the brand’s values and heritage, gaining a strong understanding of the client and their needs, by building a profitable, long-lasting relationship. The Client Advisor, in partnership with the team, is responsible for reaching individual results and contributing also to the team targets. Responsibilities Responsibilities and tasks: ● Provides the best service, taking care of all phases of the selling ceremony: welcoming, understanding customer’s needs, providing support while trying the products on, cross-selling, orienting customers to other department if necessary; ● Ensures a unique client experience, creating a long-lasting relationship, taking care of all phases of the selling ceremony, after sales and clienteling activities, providing a warm and welcoming environment; ● Achieves excellent selling performances and results; ● Implements and maintains company’s visual standards in store, collaborating with the Visual Merchandising team, ensuring replenishment and stock management; ● Actively cooperates during preparation and execution of inventories, product replenishment and stock activities; ● Ensures that company policies, procedures and standards are adhered to at all times. ● Works with the team effectively and enthusiastically, conveying energy and motivation, whilst being a reliable partner. Qualifications Requirements: ● Preferred experience in structured fashion luxury/retail companies; ● Passion for retail, client service and luxury fashion; ● Excellent understanding of the luxury sector and product sensitivity; ● Strong communication skills; ● Willingness to evolve in the organisation; ● Fluency & sophistication in English, another language is a plus; ● Digitally aware and open to new ways of working; ● Ability to work in a fast-paced, changing environment