Claims Advisor - Accident Benefits
AllstateAt Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
Who is Allstate:
Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive, welcoming corporate culture. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. Serving Canadians since 1953, Allstate strives to provide reassurance with its "You’re in Good Hands®" promise.
Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.
Role Designation: Remote
Benefits to joining Allstate
Flexible Work Arrangements
Employee discounts (15% on auto and property insurance, plus many other products and services)
Good Office program (receive up to 400$ back after purchasing office equipment)
Student Loan Payment Matching Program for Government Student loans
Comprehensive Retirement Savings Program with employer matched contributions
Annual Wellness allowance to support employees with improving health and wellbeing
Personal reflection day
Tuition Reimbursement
Working within the community and giving back!
About the Role:
We are seeking a compassionate and detail-oriented Accident Benefits Adjuster to join our team, supporting claimants across New Brunswick and Nova Scotia. In this role, you will manage accident benefit claims in accordance with provincial legislation and company policies, ensuring fair and timely outcomes for our customers.
Key Responsibilities:
- Investigate, evaluate, and resolve accident benefit claims with empathy and professionalism.
- Communicate effectively with claimants, medical professionals, legal representatives, and other stakeholders.
- Apply relevant provincial legislation and guidelines
- Maintain accurate and thorough documentation of claim files.
- Collaborate with internal teams to ensure consistent and customer-focused service delivery.
Qualifications:
- Experience in accident benefits or personal injury claims adjusting is an asset
- Strong understanding of insurance legislation in New Brunswick and Nova Scotia.
- Excellent communication, negotiation, and organizational skills.
- Ability to work independently and manage a dynamic caseload.
- Proficiency in Microsoft Office and claims management systems.
- Adjuster licensing in New Brunswick and/or French language proficiency (written and spoken) would be an asset
Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs.
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.
Allstate Canada Group uses AI technology tools to assist in screening, selecting, assessing, and scheduling interviews with candidates as part of the recruitment process.
This job posting is for a current open role within the organization.