Chief of Staff Operations

About the Role

As a Chief of Staff Ops Intern, you will join our Fleet team in Paris and work closely with David, our Head of Fleet Operations.

Our fleet currently consists of 12’000 bikes and scooters deployed across 21 cities in Europe. Within the team, you’ll collaborate with Supervision (our own Operational Control Tower), monitoring all vehicles in real time as well as with our Regional Managers, who oversee maintenance and logistics operations on the ground.

Your mission will be to help build a solid operational backbone by improving inventory management, vehicle deployment, and internal processes, all within a fast-paced, hands-on environment.

Main Responsibilities

• Deploy a Warehouse Management System (WMS) to track and manage spare parts inventory in real time. You’ll lead the roll out, ensure it aligns with operational needs, and integrate it into daily workflows.

• Set up an automated spare parts ordering system, using WMS data and actual usage patterns. Your goal: optimise procurement, reduce manual handling, and avoid shortages.

• Analyse and optimise our vehicle deployment and routing strategy, by creating a structured analytical framework. This includes setting clear, measurable KPIs to improve efficiency and support data-driven decisions.

• Support the Supervision team by helping formalise and automate key recurring processes.

• Contribute to ad hoc analyses and key operational projects across the team, helping drive strategic initiatives with actionable insights.