Casual Customer Service

Contract Type: Casual Working Hours: various - weekends essential Worker Type: Onsite Worker Salary £24,413 - £25,185 per annum (pro-rata for part-time) £12.65 per hour Location: Wollaton Hall & Deer Park NG8 2AE, Newstead Abbey NG15 8NA, Nottingham Castle NG1 6EL We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more… Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best. In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you. * You can read more about the different benefits offered to colleagues working for Nottingham City Council here. About the Role To provide a warm welcome, actively engage and deliver outstanding customer service to all visitors at our Heritage Sites in the cafes, shops and site. To maximise visitor’s enjoyment of our facilities, optimise opportunities to generate additional income and ensure that the site and assets are clean, safe and secure at all times. About You The ideal candidate will have: · To work weekends, school holidays and occasional evenings · Experience of frontline museums, visitor attractions, cafes and shops · Able and willing to fully undertake all aspects of this varied role with drive and motivation · Exceptional customer service, creativity and attention to detail You can find the job description for this post here At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page. For informal enquiries please contact rachel.james@nottinghamcity.gov.uk Closing Date: 31st December 2025 Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible. Interviews will be held: TBC If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.org.uk/support By applying to this job, you agree to our Terms & Conditions.