Case Officer - Appointeeship & Deputyship

Organisation: Leicestershire County Council Work Location: County Hall, Leicester, LE3 8RA Worker Category: Hybrid Worker Salary: £28,605 – £31,029 per annum (pro rata for part-time) Working Hours: 37 Hours Per Week Contract Type: Fixed Term – 12 Months Closing Date: Friday 28th November 2025 Interview Date(s): W/C 15th December 2025 This role does not meet the eligibility requirements for new visa sponsorship applications therefore you must already have the right to work in the UK in order to apply. Are you looking for a rewarding career where you can make a difference? Do you want a job where no two days are the same? About the Role Are you passionate about helping others and making a meaningful impact? As a Case Officer in our Appointeeship & Deputyship Team, you’ll indirectly support vulnerable adults who lack the mental capacity to manage their own finances. You’ll safeguard their financial wellbeing, helping them stay independent by: Managing day-to-day finances, from paying bills to selling property. Acting as a Corporate Appointee, ensuring clients receive their full benefit entitlements. Liaising with external organisations like utility providers and other local authorities. Submitting detailed financial reports to the Office of the Public Guardian. This is a role where no two days are the same, and your work will truly matter. An enhanced DBS check is required for this post. About You To apply for this post, you must have: Experienced in managing caseloads and handling public queries Skilled in using financial data systems Knowledge of Adult Social Care and Welfare Benefits A confident communicator, both written and verbal Organised with good attention to detail and is able to work independently with integrity and accountability Awareness of the obligations of an Appointee and Deputy. Awareness of and commitment to Equal Opportunities, the Equality Act 2010, confidentiality and GDPR. We also value individuals who align with our core values and will ask you to demonstrate this during the selection process. We also expect you to share our commitment to our values and will ask you to evidence when you have demonstrated them as part of the selection process. Interested in Flexible Working? We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below. This may include requests for term-time working, part-time hours, compressed hours, flexible start and finish times, home/remote working, etc. Every role within the Council has a defined working style which determines where they can work. The worker category applicable to this post is detailed in the above advert. You can find out more about our worker categories in the Our Working Styles page on our career site. For more information or an informal discussion, please contact: Lynda Wilson, Money Management Team Manager – Appointeeship and Deputyship Team Telephone: 0116 305 1191 Email: Lynda.wilson@leics.gov.uk How to Apply Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality, diversity and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds, as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services we offer our communities. We particularly welcome applicants from Ethnically Diverse and LGBTQ+ communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve. Applicants with a disability who meet the criteria listed in the 'About You' section above will be offered an interview under the Disability Confident Employer Scheme. To apply for this job, please click on 'Apply Now'. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed in the 'About You' section above. For more information, see the How to Apply section on our career site. Please include in your supporting statement which vacancy it is that you are interested in. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. If you have any technical issues when trying to apply for this post, please contact our Employee Service Centre: https://emss.org.uk/support . By applying for this post, you agree to our Terms and Conditions.