Care Technical Manager

As a Care Technical Manager, you will be responsible for the management of all the RAN TSS technical activities defined in the Customer TSS contract, in terms of quality, risk, and time, from delivery approach preparation through deployment to customer acceptance. Reporting to the Care Program Manager, you will act as primary RAN technical interface for customer and internal stakeholders, and first escalation point within the Customer contract for all TSS technical aspects. The Care Technical Manager is the primary technical liaison between the customer and Nokia Care organization for technical support activities, representing the Technical Support Service in front of customer.