Business Analyst

The Business Analyst will serve as the bridge between clients and internal teams, ensuring that the IRMS Suite is configured to meet client-specific requirements. You will lead discovery sessions, document business needs, and translate them into system configurations, supporting smooth implementations and client adoption.

Key Responsibilities:

• Partner with clients to gather, document, and analyze business requirements.
• Configure the IRMS Suite to support medical information workflows and compliance standards.
• Translate requirements into functional specifications and collaborate with product and implementation teams.
• Support validation, testing, and deployment activities to ensure successful rollouts.
• Provide expert guidance to clients on best practices in medical information management.
• Participate in client workshops and industry-facing engagements as needed.

Qualifications:

• 3+ years of experience as a Business Analyst in SaaS, enterprise software, or life sciences technology. 

• Background in pharma/biotech solutions (Medical Affairs, Medical Information, or related systems strongly preferred). 

• Demonstrated ability to elicit and translate business requirements into effective system configurations. 

• Knowledge of pharmaceutical compliance workflows (medical inquiries, adverse event reporting, etc.). 

• Hands-on experience configuring enterprise systems or SaaS applications. 

• Strong client-facing and communication skills, including the ability to lead discovery sessions. 

• Proficiency with MS Office and documentation tools. 

• Analytical mindset, detail orientation, and problem-solving skills. 

• Ability to manage multiple client projects simultaneously. 

• Flexibility to occasionally support weekend work if required by project timelines. 

• Willingness to travel, including potential international travel, for client meetings and industry events.