Billing Assistant Department: Administration Employment Type: Permanent - Full Time Location: Bolton Description Billing Assistant Location: Bolton Hours: 35 hours per week Monday – Friday 9am-5pm, with 1 unpaid hour for lunch Type: Office Based during probation period, then after this 1 day a week in the office To work within the Billing Team and ensure bills are raised promptly and in line with our client guidelines. To ensure that a timely and accurate service is provided at all times to both internal and external customers. Key Accountabilities Despatch of bills to our clients using various methods, email, post, client portals and bordereaux report and dealing with any queries arising from this in a timely manner. Assisting with Bolton billing queries and final bill inboxes when required and ensuring bills are raised in accordance with client guidelines and instructions from fee earners. Deal with various queries from the fee earners and other Keoghs staff. Dealing with bill reversals and investigate reasons for bill discrepancies and take steps to reduce errors. Triggering and manually raising bills in accordance with the client guidelines. Updating bill distribution list and ensuring our records are accurate. Liaison with our fee earning community and other members of Keoghs staff, ensuring all tasks are carried out effectively and to a high standard. Providing cover for the absence of other team members. Carrying out other general duties as requested by the Billing Team Leader to ensure that Finance Department objectives are being met. Experience, Skills and Qualifications Being able to work in a high-volume environment. IT literate, the candidate should have a very good understanding of using spreadsheets and other Microsoft Office applications and have good numeracy skills. Excellent attention to detail when transferring and inputting data. Ability to communicate effectively with other Keoghs staff members at varying levels (fee earners and partners etc) and external client contacts. To take an active role within the Finance department and display excellent team working skills. To be flexible in order to proactively assist in the general day to day duties of the finance department. Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Simply Health Care Cash Plan WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death In Service – after 1 years’ service Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme* Tech Scheme* Season Ticket Loan* Gym Flex* Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets *after successfully completing probation