Assistive Technology Officer NCCHS

Role: Assistive Technology Officer Contract Type: Permanent Working Hours: 37 hours per week, 8am – 7pm working four days on and four days off, including weekends and bank holidays Worker Type: On-site worker Salary: Grade E – starting salary is £28,598 (level one), raising to £31,022 (level four) per annum Location: Harvey Road, NG8 3BB We’ve got an exciting opportunity available for a talented individual to join our Supported Housing team as an Assistive Technology Officer - perhaps this is the opportunity you’ve been looking for? Read on to find out more… About the Role As an Assistive Technology Officer within Nottingham City Council’s Housing Services, you’ll play a vital role in helping people live safely and independently. You’ll be part of our dedicated Assistive Technology Team, delivering a 24/7 service to private customers and through corporate contracts. This is a varied and rewarding role where you’ll respond to alarm activations and emergency calls, carry out home visits, and install and maintain assistive technology equipment. You’ll also provide clear guidance to customers, liaise with families and professionals, and ensure accurate record-keeping to support high-quality service delivery. Your work will make a real difference to the lives of vulnerable residents, including those with complex needs. You’ll help ensure that the right support is in place, whether through telecare, telehealth, or emergency response, and contribute to promoting independence and wellbeing across our communities. About You The ideal candidate will have: Experience of delivering service to vulnerable groups within the community, and an understanding of services available Self-Motivation and able to work with minimum supervision Empathy and Sensitivity towards meeting the needs and aspirations of customers Ability to make accurate and timely decisions, often in pressurised situations and to act tactfully and with sensitivity and curtesy at all times. Excellent organisation and prioritisation skills Proven ability to work to a high level of accuracy Full duties of the job description can be found here. PLEASE NOTE: This role requires an Enhanced DBS check and a current, full, UK driving licence Please ensure you demonstrate clearly how you meet the 6 requirements in your CV & supporting document. Closing Date: 4 January 2025 (Midnight) - Please note there may be occasions where we close the advert before the closing date, and we encourage you to apply as soon as possible. If you have any queries about the role or the recruitment process, please contact us via email here. If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.freshdesk.com/support/home By applying to this job, you agree to our Terms & Conditions.