Assistant Manager / Senior Administrator Calgary, NW (Panorama Hills area) | Full-Time, 40 hrs/week We are a large, established general practice serving Calgary’s NW communities for 15+ years. With 37 team members and 7-day availability, our office is structured, team-driven, and proud of a supportive, mentorship-based culture. We are seeking a hands-on Assistant Manager / Administrator to work directly with our admin team (70% of weekly hours) while also supporting office management functions (30%). This role balances day-to-day leadership with administrative oversight. WHAT YOU’LL DO * Team Leadership: Work alongside the admin team, supporting daily tasks while guiding efficiency, training, and accountability. * Operations Support: Assist the Office Manager in overseeing scheduling, reporting, staff coverage, and office productivity. * Patient Experience: Present treatment plans, manage patient flow, and assist with scheduling, collections, and insurance inquiries. * Hygiene & Treatment Oversight: Ensure accurate bookings, manage Recall Max processes, and support coordinators. * Event & Communication: Help organize staff events, CE, and internal communications. * Task Management: Handle assigned projects such as reporting, Dentrix/Recall Max follow-up, or marketing support. WHAT WE’RE LOOKING FOR * Minimum 3+ years dental office experience (treatment coordinating experience is an asset). * Strong knowledge of dental administration, scheduling, and insurance. * Natural leader who is approachable, detail-oriented, and able to balance teamwork with accountability. * Comfortable in a structured, fast-paced environment. * Proficiency with Dentrix and RecallMax preferred. HOURS & COMPENSATION * Full-time, 40 hrs/week. * Varying shifts of mornings (7:00 am) and evenings (until 8:00 pm) and shared weekends - open availability * In-office dental benefits, Health Spending Account, salary commensurate with experience. * Reports to Office Manager and Practice Owner. Please submit a cover letter with your resume. Job ID:9694ADMIN-AB-194