Duties/Responsibilities * Entering and processing customer orders into order entry system * Reconcile daily Banquet checks to insure accurate billing * Creating and updating quotes * Creating and tracking transfer orders * Proofreading all documents for accuracy * Communicate and collaborate with hotel partners, clients, and team members in a timely and professional manner * Assist with inventory management * Assist with customer meetings as needed * Maintain positive relationships with all hotel and ITA staff Qualifications & Experience * 2+ years of experience in administrative or customer service preferred * Excellent attention to detail and accuracy in data entry * Strong communication skills, both written and verbal * Excellent organizational skills with the ability to prioritize tasks and meet deadlines * Proficiency in Microsoft Office suite and CRM software * Ability to work independently as well as part of a team in a fast-paced environment. * Any knowledge of sound/video/lighting equipment, staging, or theater production would be helpful in this position, but not required.