Accounts Receivable Specialist III

The Accounts Receivable (A/R) Specialist III is responsible for an assigned group of more complex customers and ensuring the customer account activity is accurate.  The A/R Specialist III will have customers and will collaborate with sales and operations team within Gordian to resolve any collection challenges or discrepancies with the minimal support of the A/R manager and/or team lead.

Responsibilities:

• Invoicing customers, automated and manual
• Collection of customer accounts, producing customer statements
• Processing credit card payments
• Reconciling customer accounts
• Conduct customer specific meetings
• Progress billing
• Participate in regional A/R meetings with heavy customer involvement
• Review contracts for timing of revenue
• Revenue research
• Customer refund review
• Participate in Kaizens and Problem-Solving Processes to improve and make processes more efficient
• Other tasks as assigned

Qualifications:

• 3-6 years of A/R experience or similar experience
• Strong organizational, time-management, and prioritization skills
• Ability to review contracts and understand billing terms
• Must be detail oriented and have good verbal, written communication, and interpersonal skills
• Adaptable to changing priorities