Accounts Receivable

 Are you ready to join the winning team? At Gills Point S, our team has a common goal of providing exceptional service to our customers, and we know it happens when each employee feels valued, respected, and engaged in contributing to the success. With a strong reputation for our family values and operational ethics, we’re looking for a personable, detail-oriented and organized Accounts Receivable clerk to join our team. 

The successful candidate will play a critical role in managing the company's incoming payments, ensuring accuracy in invoicing, and building strong customer relationships through every interaction, turning billing follow-ups into relationship-building moments.

*Please note this position is Hybrid/Remote, and will require occasional travel to our business office in The Dalles, OR, including the first week of training.*

What You’ll Do:

• Each day, process and post incoming customer payments 
• At end of each day, reconcile and review accuracy of payment postings
• Make sure client accounts are accurate and up to date
• Collaborate with internal teams as needed (sales, support, finance) to ensure smooth processing of transactions

Communicate with clients via e-mail or phone to:

• Answer questions about the customer’s account balance
•  Send invoice copies and account information as requested
• Explain company policies about billing and payment options

You’ll play a key role in maintaining positive client relationships while ensuring that requests for payment are made in a timely and respectful way. 

• Call clients with overdue balances to provide friendly reminders 
• Maintain accurate records of client communications and account updates
• Resolve payment issues/disbursements, based on client circumstances and internal guidelines
• As necessary, follow the company’s collections processes on overdue accounts

What You Bring:

•  3 - 5 years of experience in billing, collections, sales, or customer service
• Excellent phone presence and communication skills—you’re confident, clear, and kind
• Good writing skills 
• Strong attention to detail and good organizational habits
• Comfortable with spreadsheets, billing platforms HITS or willing to learn

Nice to Have:

• Bilingual or multilingual skillls

We offer:

• Paid time off
• Stable working hours
• Excellent Training – with opportunities for training and career advancement
• Medical, dental, vision, LTD, STD, Life Insurance, and Accidental Benefits are available after 60 days.
• Competitive wages
• 401(k) savings plan with company match