Account Manager

Location: Remote (Europe/Australia) Function: Account Management Reports to: Head of Account Management The Role As an Account Manager at Reach, you’ll own the success and growth of a portfolio of global ecommerce merchants. You’ll build trusted relationships, help clients optimize their checkout and payments experience, and drive long-term revenue growth. This role is ideal for someone who enjoys partnering closely with clients, working across global teams, and turning strong relationships into meaningful business outcomes. What You'll Do Manage and grow a portfolio of ecommerce merchants Build strategic, long-term client relationships Drive organic revenue growth and retention Partner cross-functionally to solve merchant challenges Advocate for clients internally and surface product insights What You Bring 5+ years in account management or merchant success (ecommerce, FinTech, or payments) Strong relationship-building and communication skills Experience working with global clients or distributed teams A proactive, ownership-driven mindset Why Join Reach Competitive compensation and pension contribution Comprehensive private healthcare coverage Annual learning and development allowance Hybrid working with modern office space A collaborative, global team driving innovation in cross-border payments At Reach, we believe that high-performing teams all have common values and synergies that enable them to work well together. Some of our Core Values are: We value solving underlying problems and delivering outcomes We value being able to make executive decisions while considering input from multiple sources We value taking action over getting stuck in planning We value taking chances and failing fast We value teamwork over individual accomplishments We value optimizing time to value and achieving outcomes, not checking boxes We value work/life balance and a mindset of “it’s a marathon, not a sprint” We value using the right technology to solve the right problems Additional Information Reach Ltd. is an equal opportunity employer. Applicants must be eligible to work in Europe or Australia. Ready to make an impact? Apply with your CV and a brief cover letter outlining your account management experience and why you’re excited to join Reach. #LI-Remote